This is a list of the questions we hear most often when dealing with both domestic and commercial projects. If you can’t find the answer you require, please get in touch and we will be happy to deal with your enquiry.
We can provide side panels, windows and doors as extras,depending on the type of canopy you choose and what it will be used for. One of our technical sales team will go through this with you at the quotation stage.
What is the maximum projection for a carport or patio canopy?Michael Rippon2017-06-30T16:10:27+00:00
We issue aftercare instructions with all of our canopies so that you can carry out basic checks and cleaning tasks, but we are happy to talk to you about our maintenance plan. Start with a simple clean and structural check or choose a more detailed plan to manage wear and tear in a heavy industrial setting.
What should I clean my canopy with?Michael Rippon2017-06-30T15:42:33+00:00
We carry out snow loading and wind calculations based on the postcode of each site. In addition, all of the structures are designed to conform to the relevant safety standards when installed correctly.
Can you provide groundwork to fit my canopy?Michael Rippon2017-06-30T16:13:09+00:00
We are developing our payment systems so that we can offer a finance package in the future. However, we currently require a deposit at the time of order, followed by the final balance – either when the structure is delivered (supply only basis) or when it is successfully installed. For commercial projects we can look at credit facilities but this will need to be discussed on a project by project basis.
Is installation included in the price?Michael Rippon2017-06-30T16:13:15+00:00
We itemise installation separately on your quotations so that you have full knowledge of how the price breaks down. This is especially valuable if your site is a distance away from us and a local builder can install your structure at a more competitive rate due to travel costs.
How long is the process to installation date?Michael Rippon2017-06-30T16:11:17+00:00
A simple, polycarbonate, wall mounted canopy, local to us and no more than 8metres long will usually take our team a single day to complete. This can depend on the groundworks or other preparatory work. We always provide our best estimate at the time of quotation.
Why do I need a site survey at my house?Michael Rippon2017-06-30T16:13:22+00:00
Our site surveys are required to measure up appropriately before putting the product into production. This also allows us to identify any potential issues that will prevent or complicate installation. Numerous years of experience mean that sometimes we see something that you haven’t considered.
There is no definitive answer to this, as all local authorities work differently. Our advice is that it is best to check with the planning department. It is fairly inexpensive to approach your local authority for an agreement in principle. Being prepared at this early stage will prevent you from having the product delivered and installed, before discovering that you can’t keep the structure in place.
There is a 10 year guarantee on our structures, but we expect them to have a lifespan of up to 25 years if kept in accordance with our aftercare guidelines. We cannot guarantee the installation if you purchase from us on a supply only basis.
This depends on a number of key factors such as style, glazing option, size and location. We always look to provide a fair starting price based on the information you give us, and then firm this up if your budget meets our cost and you wish to proceed.
What are the delivery timescales?Michael Rippon2017-06-30T16:15:32+00:00
This depends on the size of the project, necessary groundwork, and method of installation, colour, and the size of the canopy. All of the above make it difficult to give a firm timescale, but more often than not it is no more than 3 weeks.
Can you fit my canopy or carport?Michael Rippon2017-06-30T16:16:04+00:00
In the vast majority of cases our domestic canopies are manufactured from high strength powder coated aluminium alloy that is aesthetically pleasing and will not rust. Industrial shelters and commercial use canopies may sometimes require the use of steel sections. These are galvanized and powder coated to help protect them from the elements.
We offer our clients the widest choice of glazing possible. Glass is one option, and as standard our glass canopies are glazed with 6mm toughened safety glass. We can also provide options for self-cleaning glass as an extra.
Are all canopies manufactured In the UK?Michael Rippon2017-06-30T16:16:08+00:00